We welcome all seafarers to our Victorian shores

The Mission to Seafarers Victoria (MtSV) advocates that the provision of welfare services works to reduce the likelihood of seafarer fatigue, improves seafarers’ wellbeing and in doing so plays a vital role in shipping.

Seafarers’ Welfare

The Flying Angel Club, as it is known to seafarers, usually operates daily from 9am – 10pm. Whilst we are currently working limited hours, we can deliver goods to your ship.

We remain deeply appreciative to all seafarers who heroically continue to supply the world with goods and fuels to keep us going. If you are a seafarer and need assistance please use our new ‘Chat’ option to speak directly to a Chaplain at any time or contact chaplain@missiontoseafarers.com.au

If you require us to shop for you please fill in the attached form:
Here is the list of phone cards and sims:
Supermarket – https://www.coles.com.au/
Pharmacy – https://www.chemistwarehouse.com.au
Electronics – https://www.jbhifi.com.au/. – check there is stock available

Souvenirs in Stock – here
Mobile Phones in Stock.here

Other items including take away food upon request.

Medications

We are unable to get your medications at this time as they are not on an Australian prescription, however your agent may be able to.  Or you can use a local online doctor service from the ship and they will send the prescriptions to a  local pharmacy, and we can deliver it to the ship.

The consult is usually around $40 and you don’t need a medicare (local health) card to book.

This one is connected to Chemist Warehouse  https://www.instantconsult.com.au/ and please nominate the Spencer Street Branch for collection if you choose this option.


The club provides essential and extended services that include:

On-shore facilities:

  • Transportation
  • Communications
  • Local information and referrals
  • Personal supplies
  • Recreational activities
  • Foreign Exchange
  • Phone card sales
  • Poste restante (online shopping and mail)

Extended services include:

Advocacy supporting seafarers’ welfare:

  • Spiritual well-being of seafarers
  • Mental well-being of seafarers
  • Corporate social responsibility

Buses to The Mission to Seafarers Victoria

Getting around from ship to our shore can be a little foreign to many short-term visitors working the cargo and docks, so The Mission has a bus service to help with the logistics.

Seafarers can arrange a bus from the docks by calling the Mission on:

Melbourne Flying Angel Club – Ph: (03) 9629 7083
Geelong Flying Angel Club – Ph: (03) 5278 6985
Hastings Flying Angel Club – Ph: (03) 5979 4327
Portland Flying Angel Club – Ph: (03) 5523 2776

Ship Visits

The Mission to Seafarers Victoria (MtSV) ship visiting team go on board to offer a warm welcome and whatever help is needed. This can range from enabling a telephone call or email home, having a chat, to offering comfort and assisting in cases of injustice and distress.

Services can be conducted onboard upon request.

Volunteers and the Mission to Seafarers Chaplain carry out these visits. You can volunteer to become a Ship’s Visitor by contacting us or filling out our volunteer form here.

Internet & Communications

The Mission provides you with everything you need to communicate with home, including free WiFi.

Reach out via email, Facebook and Skype using our computer terminals to see and hear your family and friends. Internet access provides you with movie access, YouTube and sports channels.

Phone cards and local sim cards are available for purchase in local and foreign currency.

The Mission to Seafarers Library

In our lending library you will find books that have seen travel, a turn of whose pages give off the faint whiff of salt air, as well as delightfully kept editions of classics and more obscure tomes.

Borrow a book and curl up for a few hours.

Leave a book if you can, someone will be thankful for it.

Although conditions on board ships have improved considerably since the 1800s, loneliness and separation from loved ones will always have an uncanny way of tearing the heart and the very nature of living in the workplace continues to subject seafarers to long working hours, fatigue and associated risk to physical and mental wellbeing.

A six-year study of over 1800 seafarers by the Cardiff Research Programme, commissioned by the International Transport Workers’ Federation and published in November 2006, found that Seafarers’ Fatigue was widespread and posed a significant threat to seafarers’ wellbeing.

The major findings were:

  • One in four seafarers said they had fallen asleep while on watch;
  • Almost 50% of seafarers taking part in the study reported working weeks of 85 hours or more;
  • Around half said their working hours had increased over the past 10 years, despite new regulations intended to combat fatigue;
  • Almost 50% of seafarers taking part in the study consider their working hours present a danger to their personal safety;
  • Some 37% said their working hours sometimes posed a danger to the safe operations of their ship;
  • Many reported that they had worked to the point of collapse and fallen asleep at the wheel and over half of the sample believed that their personal safety was at risk because of fatigue.

At the Mission to Seafarers Victoria (MtSV) we provide a safe place for rest and relaxation and a friendly welcome, friendship and counsel in times of need.

Some seafarers stories

Alfredo Anonuevo 32 years of age is a second officer of the Kite Arrow and comes from Luzon in the Southern Philippines. MTSV volunteer Harry Webb enjoyed a conversation he had with Alfredo, who has three brothers and two sisters at home. Alfredo shared with Harry his early ambition to “see the world” which launched him into a sea career, during which he has sailed to every continent over the past 11 years.

On board, he’s a keen karaoke singer and movie watcher, his favourite being “Forest Gump”. Alfredo shared his appreciation of the Mission to Seafarers as his source for relaxation from ship life and facilities offered to communicate with his family.

Rare Holiday Experience for Ken Hou Crew

The Portland Mission recently offered seafarers the rare opportunity of a real holiday, compared with the few hours usually available with today’s fast ship turnarounds.

The timber carrier Ken Hou had loaded her cargo of export softwood logs for China and had to be fumigated before sailing, which meant that the crew had to be taken from the vessel for a specified time.

The ship’s agents contacted the Mission to help transport crew from the ship and due to poor weather the fumes did not disperse that day opening the opportunity for hospitality Portland style.

Accommodation was arranged and the next day the Captain graciously agreed to take up the offer of a crew outing and luncheon at a local café for the 17 Filipino crew. After lunch they enjoyed a visit to the local fauna park, seeing a kangaroos and emus for the first time, a thrill for them and delight for Mission volunteers to share. Later, they were taken on a tour of Portland sights including the plant where wind towers are manufactured.

The following day, the crew travelled to Port Fairy to join one of Australia’s premier folk festivals with many international artists as well as locals appearing at different venues, and loads of free entertainment, stalls, shopping, giftware, buskers.

Arriving just on lunch time, the crew chose good old Aussie hamburger and for the afternoon soaked up the festival atmosphere. It was another great day shared before heading back to the vessel and back to work. Just before the ship sailed out of Portland, bound for Inchon Korea. Her master sent a message to the Mission:

“We wish to thank you and the Mission to Seafarers for your sincere mission and kindest generosity for the seafarers. We are happy and had quelled our thirst for home! Thank you very much and God Bless Us All!”

M/V KEN HOU,

A home away from home…

Mission volunteer Bill Romney opened the doors of the Melbourne Flying Angel Club at 10am and shortly afterward, Bosun Antonio Nuguit arrived from the E.R. Wilhelmshaven, having just come from a dental appointment.

Antonio hails from Manila and has been at sea for 21 years. Bill helped Antonio to download the images onto the computer to email to his wife and during the days conversations via phone and internet Bill was introduced to Antonio’s wife on webcam.

This seafarer travels a 42 day Melbourne to Melbourne route via Sydney, Tauranga (NZ), Fiji, San Francisco, Los Angeles and Auckland. He shared with Bill his anxiety between opportunities to call his family. Antonio explained how in the earlier days seafarers would have to wait for an agent to bring mail to the ship at the various ports.

Antonio looks forward to coming to Melbourne with its “friendly atmosphere and people”. Antonio was still happily using the internet at 6pm that evening when Bill was heading home.